Guides

How to connect each channel to your support, step by step and taking nothing for granted.

Connect your mailbox

The step that makes everything else work. Includes the place in Gmail where almost everyone gets stuck, and why your usual password will not do.

Connect Telegram

Create the bot, link it and check that it works. Five steps, about ten minutes, without typing a single command.

Connect WhatsApp

What to set up in the Meta panel, the three pieces of data you need, and why WhatsApp has a 24-hour window that the other channels do not.

Put the chat on your website

One line pasted into your website and whoever visits it can write to you without leaving the page. The quickest of the four to set up.

Connect your own tools

This isn't about how your customers write to you anymore — it's about what you do with the data you already have.

Sync your tickets to a Google Sheet

A sheet that updates itself, with nothing to install and no program to write. Twenty minutes, step by step.

How the API works

What it can do today, what it can't, and the five steps any customer follows to connect it.