Turn every message into a ticket and reply on time
CALADESK centralizes your company support in one place: email, WhatsApp, Telegram, live chat and more — every message becomes a tracked ticket with an owner and an SLA.
Scattered support gets messy fast
Messages lost between channels, customers left waiting, and no record of who handled what. CALADESK brings order from day one.
Everything you need to support customers
Every channel, one inbox
Email, WhatsApp, Telegram, live chat and Meta — every message becomes a ticket, wherever it came from.
Automatic organization
Rules that assign, prioritize and escalate on their own, with work spread evenly across your team.
Reply faster with AI
Case summaries, reply suggestions, and a rich editor with bold, italic and underline so you never start from a blank page.
Security by default
Two-factor auth, account recovery, an audit trail for every sensitive action, and data isolated per company.
Portal and knowledge base
Customers track their case and find answers on their own, without calling or writing in.
Your brand, not ours
Your company's logo and the agent's signature ride along on every outgoing email.
Measure what matters
SLA compliance, resolution times, and your filtered inbox, exportable to CSV whenever you need it.
Connect your tools
An API for your own systems, sync to a Google Sheet, and assisted migration from wherever you are today.
Wherever you are
Install it as an app on your phone and get notified even with it closed.
Get started in three steps
Sign up
Create your account in minutes, free.
Connect your channels
Email, WhatsApp, Telegram or chat — whatever you use today starts arriving as tickets.
Manage
Reply, assign and close from one panel.
See it in action
A quick tour of CALADESK.
Why CALADESK?
- Affordable pricing built for getting started.
- Spanish-first, with close support.
- Secure: MFA, encryption and HTTPS.
- Ready to use, nothing to install.